Privacy Policy
The Privacy Policy ("Privacy Policy" / "Policy") applies to the personal information that AR Steels (hereinafter referred to as “AR Steels”, "We", "us", "our" or similar meaning words) collects when you use or access AR Steels' website or mobile web application (hereinafter referred to as the "Platform"), and other online products and services that link to this Privacy Policy (collectively, our "Services").
Data protection is a matter of trust, and your privacy is very important to us. We store your personal information only as necessary for the purposes described in this Privacy Policy. Please read this Privacy Policy to learn more about our information collection and usage practices.
By accessing our Services, you acknowledge your acceptance of the terms of this Privacy Policy, expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy, and confirm that any personal information provided by you through the Services is provided under lawful contracts.
Our Privacy Policy is subject to change at any time without prior notice. To ensure you are aware of any changes, we encourage you to review this Privacy Policy periodically.
Collection of Information
Information You Provide to Us
We collect the information you provide directly to us. For example, when you create an account, use our on-demand services (such as steel processing, fabrication, or delivery services), request customer support, or otherwise communicate with us, we may collect your name, email address, phone number, address, and any other information you choose to provide.
We may also collect demographic information such as your age, gender, occupation, location, and preferences. If you participate in surveys, promotions, or contests, we may collect additional information from you.
Information We Collect Through Your Use
When you access or use our Services, we automatically collect information in the following categories:
Transaction Information: When you purchase a product or service through our Services, we collect information related to the transaction, including product details, purchase amount, and the date and location of the transaction.
Log Information: We collect information about your use of our Services, including your browser type, access times, pages viewed, IP address, and the webpage you visited before accessing our Services.
Device Information: We collect information about the computer or mobile device you use to access our Services, including hardware model, operating system and version, unique device identifiers, and mobile network information.
Location Information: We may collect information about your location when you access or use our Services or when you provide your consent for such collection.
Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information that helps us improve our Services and enhance your user experience. Cookies are small data files stored on your device.
Use of Information
We may use the information we collect for the following purposes:
Providing, maintaining, and improving our Services.
Managing customer information and operations.
Sending periodic communications and service-related updates.
Personalizing and enhancing your experience with our Services.
How We Share Your Information
We do not share your personal information with companies, organizations, or individuals outside AR Steels, except in the following circumstances:
With your consent.
For external processing by trusted service providers.
To comply with legal obligations.
For marketing or legitimate business purposes.
As otherwise required by applicable laws and regulations.
How We Protect Your Information
We implement appropriate measures to safeguard your personal information, including:
Confidentiality and Security
Access Control
Retention of Data
Breach Notification
Your Choices
You have control over your personal information through the following options:
Account Information
Location Information
Cookies
Promotional Communications
Phishing or False Emails
If you receive any email that appears to be from us or our affiliates requesting personal information or asking you to verify your account, please treat it as a potential phishing attempt. Do not respond or click on any links. Instead, notify us immediately at support@arsteels.com.
Breach of Privacy Policy
If we determine that you have violated this Privacy Policy, we reserve the right to suspend or terminate your account immediately without prior notice. This includes, but is not limited to, providing false information, attempting unauthorized access, or otherwise misusing our Platform.
No Reservations
We do not accept any reservations or conditions regarding this Privacy Policy. By using our Services, you expressly agree to comply with all terms and conditions of this Privacy Policy without reservation.
Contact Us
If you have any questions regarding this Privacy Policy, our practices concerning the Platform, or your interactions with us, please contact our Privacy Team at support@arsteels.com.